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Privacy Policy

Errors on our site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and WaterHeaterStore.co (Wallingford Sales Company) reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted and whether or not the order has been confirmed and charged to a credit card. If your credit card has already been charged for the purchase, and your order is canceled, WaterHeaterStore.co (Wallingford Sales Company) will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with WaterHeaterStore.co (Wallingford Sales Company) Return Policy.
Our commitment to privacy

Your privacy is very important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The information we collect

This notice applies to all information collected or submitted on the WaterHeaterStore.co (Wallingford Sales Company) website. On some pages, you can order products, make requests and register to receive materials. The types of personal information collected at these pages are:
  • Name
  • Address
  • E-mail Address
  • Phone Number
  • Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a product on behalf of another party and want it sent directly to that party, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
  • Name
  • Address
  • Phone Number
The way we use information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties, except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties, except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website. We also use the information to accurately identify our market demographic. For example, we may collect information on the gender of individuals who filled out an order or registration form. We do not disclose any information that would identify them as individuals.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We never store credit or debit card numbers after a sale is complete.

How to contact us

Should you have other questions or concerns about these privacy policies, please call us at 1.866.977.2537 or send us an e-mail.


Effective date: 12/9/2008